IRIS IVDX Cloud – ServerBOX

IRIS IVDX Cloud

A Powerful Server Based on IP@Core Technology

Coral cloud Server is a feature rich Collaboration platform for integrated voice, video, fax & email services on standard SIP based soft-switch architecture. Based on 2 core as  well as  4  core options  in  processors  with clock speed of 2.4 GHz they will handle the traffic requirements of any mid size enterprise. It offers true Server media gateway architecture with distributed processing, and multiple self surviving remote shelves that can support any SIP standard device. With Two Gigabit Ethernet, duplicated controls, redundant power supply and duplicated fans it can connect on IPv4 as well as IPv6 networks which makes it an ideal choice for environments  that  can  afford  no  failure. It further offers  the  unique  ability  to  connect with multiple SIP service providers on one Gigabit Ethernet port as the other port is connected to other servers. Its powerful bus architecture supports PCIe bus to connect with 5G networks or to connect multiple PRI in future. In-built provision to extend Wi Fi to support limited mobility within the organization. Integrated HDMI to connect display to monitor or program the system along with a camera interface provide additional flexibility. It is most suited for modern enterprises where different departments or buildings are connected over high speed data links, each having a small cloud server, where all of these monitored & closed using integrated messaging system, over emails, SMS or IVR system. Options exist for Audio alarms or color coded alerts on console. NMS can automatically generate & close the task intelligently.

Features

Rich Telephony Features

❖     Auto Attendant& IVR functions

  • Auto Attendant Schedule with configurable multilingual tree support.
  • Customizable voice guided formats.
  • Multiple Auto Attendants receiving in various ACD modes.

❖     Automatic Route Selection (ARS)

  • Day mode Night mode call Interval Settings.
  • Customizable Route Selection (priority, session, destination, callee based priority).
  • Cost based / Traffic based / Congestion based / shortest route based routing.
  • Template  Rules  for  ITSPs  and  GWs  including  CAC  (call admission control) to ensure QoS.
  • Divert to alternate mobile / landline. Multi appearance or single number for multiple destinations as well as SIP clients for mobile devices that work seamlessly over 3G /4G / LTE. Quality of conversation on mobile clients depends on bandwidth, latency & jitter on PLMN.

❖    Call Forwarding

  • Busy/No Answer Call Forwarding
  • Call Forwarding Schedule
  • Unconditional Call Forwarding

❖    Music on Hold & Call Hold. Can support customized messages.

❖    Call Hunting & hunt groups.

❖    Auto detection & line locking.

❖    Call Log, CDR, Billing, User formats for billing, Email of bills and integration for payments. User portal to view bills by period cost or destination.

❖    Call Transfer

  • Attended Transfer
  • Blind Transfer
  • Intercom Transfer
  • Transfer to Voicemail

❖    Call Monitoring

  • Automatic Monitoring
  • Supervising Mode
  • Silent Monitoring
  • Whisper page

❖    Quality  of  call monitoring  on  Phone  / Admin / NMS / CDR

❖    Call Park.

  • Private park
  • Public park

❖    Call Pick Up

  • Call Pick Up public
  • Call Pick Up specified Group

❖    Call Queue monitoring.

❖    Call back indication.

❖    Redial,  Speed  dial  Abbreviated  dial  & scheduled dial

❖    Auto Answer

❖    Boss Secretary calling

❖    Call Recording.

  • Audio as well conference calls.
  • Admin  monitored  or  user  defined during the call.
  • Specified callers.
  • Malicious call trace & record

❖    Call waiting with differentiated RBT