Call Centre Dialer Solution - Active! Dialer:
CUSTOMISED DIALER
Customised Dialing with Complete Control. Active! Dialer is a system of automatic outbound calling which allows you to customize your sales campaign to match your specific requirements and provides you complete control. It allows real-time monitoring and reporting of agents and campaigns to analyze their productivity. It provides various dialing modes like Predictive, Power, Auto & Preview Dialing.

Call Centre Solution - Active! AMS:
ADVANCE MANAGEMENT INFORMATION SOFTWARE
Active! AMS is a powerful Management Information Software that is used to supervise the activities of the Automatic Call Distribution (ACD) of a Call Centre and is designed to handle multiple inbound projects simultaneously.

Call Centre Voice Recording Solution - Active! Voice Logger:
RELIABLE VOICE RECORDER
Active! Voice Logger is an advanced, easy-to-use and reliable Voice Recording system. It enables organizations of any type or size to reliably Capture, Evaluate and Analyze interactions in order to substantially improve productivity and performance in real time, which can make substantial impact on your bottom line like mitigating risk, optimizing processes, increasing customer satisfaction, improving productivity and boosting profitability.

Call Centre IVR Solution - Active! IVR:
CUSTOMIZED INTERACTIVE VOICE RESPONSE
Active! Interactive Voice Response (IVR) is a computer telephony application that accepts Voice and DTMF inputs. The IVR responds to this input by providing appropriate information in the form of voice or provides a connection to a "live" operator.

Advnced SMS Solution - Active! SMS:
ADVANCE SMS SERVICES
Active! SMS Service is an advanced, easy-to-use application through which you can easily send SMS to your desired destination. It also allows you to maintain Address book and groups to send SMS and schedule it according to user needs. Also helps in keeping the track of all messages through its Reporting options.

Emergency Alert System for Hospital - Code Blue:
BLUE CODE SMS ALERT
In case of any emergency in hospitals the CODE BLUE solution allows the patient/staff to send Emergency Alerts (in the form of voice message/SMS) from their intercom extensions to emergency support team of Doctors.

Legal Interception Solution - Code Active! LIMS:
LEGAL INTERCEPTION MANAGEMENT SYSTEM
Monitoring telephone conversations is a challenge for the Law Enforcement Agencies. Legal Interception Management System (LIMS) is an advanced tool to monitor the conversations of all those people who can be a threat to our Society and National Security. This system intercepts Voice, Fax, SMS and can analyze their calling patterns along with the Geographical locations of such anti social elements using CRIM (Call related Information & Monitoring) data.

Vehicle Tracking System - Active! Track:
CUSTOMIZED FLEET MANAGEMENT SYSTEM
Active! Track provides a Fully Customized Fleet Management Application, designed to fit specific needs of various Organizations who are running their fleet of vehicles like schools, Airports, Transport Companies, Call Centers, Radio Taxi, Hospitals, Police Departments etc . Plan SMS Alerts and Set Destination Route, get Customized Reports for any Specified Date and Time, Monitor and Track in Real-Time through GIS map.

Dial 100:
AUTOMATED PUBLIC DISTRESS SYSTEM
“DIAL 100” is an automated system to handle Public Distress by using PSTN, GSM/CDMA/Wireless Media, CTI based Solution which handles these distress calls efficiently from Police control room, using multiple vehicle mount terminals and GPS based Automatic Vehicle Tracking System for navigation and guidance.

Active! Office:
DESKTOP TELEPHONY
Active! Office is an application for enhanced desktop telephony. It is integrated with the EPBX system to provide features like incoming CLI popup, Dialing functionality, Call history, Reminders ,Remarks, Phonebook etc. on extension user’s computer.